Feedback from previous guests about their experience.
68%
enjoyed the hotel and would happily stay again
6.8/10
Nice
Rooms
6.2
Location
9.4
Service
9.2
Dining
6.8
Guest reviews
6.8/10
based on 5 reviews
4/5
based on 1362 reviews
8.0
8.0/10 based on 1238 reviews
#127 of 383 hotels in Amsterdam based on Tripadvisor
Edith
United Kingdom,
January
2025
7.4/10
I had a mixed experience at Max Brown Hotel Museum Square. The location was absolutely fantastic, with easy access to major museums and beautiful canals. However, the room I stayed in was pretty cramped and not as clean as I would have liked, while the breakfast options were somewhat basic and lacked variety. I appreciated the friendly staff, but there were moments where the service could have been more efficient. Overall, I enjoyed my time in Amsterdam but wouldn't say the hotel entirely met my expectations.
Rooms
5.0
The room was small and a bit dusty, making it feel tighter than ideal for two people with luggage. I struggled with limited space, and the layout left much to be desired.
Service
7.0
The staff were generally friendly and accommodating, but there were instances where the service felt a bit disorganized, especially when I encountered housekeeping noise during my stay.
Location
9.0
The hotel's location was a big plus, right next to the tram station and within walking distance to the Rijksmuseum and Van Gogh Museum. it was perfect for sightseeing.
Dining
5.0
Breakfast was quite basic, with limited vegan options and not much variety. it was enough to get me started for the day but didn't impress me overall.
Facilities
7.0
The hotel had a nice bar area and offered bicycle rentals, which added to the charm and convenience of my stay. I did encounter steep stairs, which may not be suitable for everyone.
Juliet
United Kingdom,
January
2025
7.0/10
My stay at Max Brown Hotel Museum Square was enjoyable overall, but there were some shortcomings. The staff were incredibly friendly and provided great local recommendations, which greatly enhanced my trip. However, the room size was a bit cramped and lacked adequate storage, making it feel claustrophobic at times. Breakfast had its highs and lows, with a good variety but some items could be improved.
Rooms
7.0
While my room was well-designed and comfortable, it was smaller than expected, which made moving around a bit tricky. I appreciated the quirky decor, but I did find it challenging with limited space.
Service
10.0
The staff at the hotel were genuinely helpful and accommodating, offering local tips and even assisting with early check-in. Their friendly demeanor really set a positive tone for my stay.
Location
9.0
The location was fantastic, just a short walk from significant museums like the Rijksmuseum and Van Gogh Museum. I loved the peaceful neighborhood while being close to all the attractions.
Dining
7.0
Breakfast offered a nice variety, especially the bread and chocolate sprinkles. However, the dining area felt a bit cramped at times, which made getting food a bit hectic.
Facilities
8.0
The hotel had some good communal spaces and a cool bar area. I also liked the option to rent bicycles, which is perfect for exploring Amsterdam. However, I wish there were more storage options in the room.
Rachel
United Kingdom,
November
2024
6.4/10
I had a fantastic stay at Max Brown Hotel Museum Square. the location is unbeatable, right next to Museum Square with easy access to public transport. The breakfast options were diverse and satisfying. although some room layouts were a bit quirky. My family room was spacious enough, but I did hear some street noise at night. Overall, I would definitely recommend this hotel for its charm and hospitality.
Rooms
8.0
I stayed in a family room which was spacious and clean, but I noticed some rooms are narrower than expected. The design was unique, featuring a basketball hoop above the bed, which I found amusing. However, there were some minor issues with noise from the street.
Service
10.0
The staff were incredibly friendly and accommodating throughout my stay. they were always ready to help with recommendations and made check-in a breeze. This warmth added a personal touch to my experience.
Location
9.0
The hotel is perfectly situated on a side street near Museum Square. it’s just a short walk to major attractions like the Rijksmuseum and Van Gogh Museum, making it an ideal base for exploring the city.
Dining
8.0
Breakfast was a highlight for me. with a variety of options including pastries, yogurt, and fresh juice. It really set me up for a day of exploring, although the dining area felt a bit cramped at times.
Facilities
9.0
The hotel featured stylish communal areas that encouraged socializing. and I appreciated the availability of bicycles for rent to explore Amsterdam more thoroughly.
Naomi
United Kingdom,
November
2024
7.0/10
I had a pretty solid experience at Max Brown Hotel Museum Square. The location is a real winner, just a stroll away from the Rijksmuseum and Van Gogh Museum. The staff was super friendly and helpful, which made my stay more enjoyable. However, the room was quite tiny and the bathroom a bit cramped, so that was a downside. Still, the comfy beds and cute decor gave it a charming vibe.
Rooms
6.0
My room was small, and the layout made it feel even tighter, especially in the bathroom where I had to sit sideways. Still, it was clean and had everything I needed.
Service
10.0
The staff were amazing! They were so friendly and went out of their way to help, from early check-in to great local advice. I felt really comfortable there.
Location
10.0
The location couldn't be better! It's super close to major museums and there's easy access to public transport. Just a quick walk and I was right in the action.
Dining
7.0
Breakfast had a decent variety but was a bit basic. I appreciated the hot and cold options, though. The bar also had some lovely touches like pick and mix candies, which I thought was fun!
Facilities
8.0
The hotel had some cool communal spaces and bikes to rent, which was a nice perk for exploring. However, the steep stairs may not be for everyone.
Christian
United Kingdom,
November
2024
6.2/10
During my stay at Max Brown Hotel Museum Square, I appreciated the friendly staff and clean rooms. However, the room size was quite small, making it challenging to move around comfortably. The location near major museums was a huge plus, but some aspects, like the steep stairs, were inconvenient.
Rooms
5.0
My room was tiny, like a small prison cell (I had to coordinate where to step with my luggage!). Although it was clean and well-decorated, space was severely limited.
Service
9.0
The staff were incredibly friendly and helpful, providing great local tips to enhance my experience. They were truly accommodating (instant responses to my questions).
Location
10.0
The hotel is in an excellent location, just around the corner from both the Rijksmuseum and Van Gogh Museum. It felt safe and was easy to access public transport (perfect for exploring Amsterdam).
Dining
7.0
Breakfast offered a variety of options, which I found enjoyable. However, on my first day, it didn't quite meet my expectations (some items felt basic).
Facilities
6.0
While the communal areas were inviting, the steep stairs were challenging. Luckily, there was a small elevator to transport my luggage to the third floor (a must-have in such a building).
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